Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy for any reason, we'll make it right.
14-Day Return Window You have 14 days from the date you received your item to request a return. After this window, we're unable to offer a refund or exchange.
Eligibility To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
How to Start a Return Contact us at [your email] with your order number and reason for return. We'll send you instructions on how to ship your item back.
Return Shipping Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we are not responsible for items lost in transit during return.
Refunds Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days to your original payment method.
Non-Returnable Items
- Items that have been used or damaged by the customer
- Sale items (final sale)